Terms & Conditions

1. Payment     

  • Payment can be made by PayNow.

  • If payment is not received within 3 days, order will be cancelled.

2. Product and Pricing

  • All prices quoted on Stargate Pte Ltd website (www.stargate.com.sg) are in Singapore Dollar (S$). Prices are subject to change without prior notice.

  • Special promotions are valid while stocks last.

  • Promotion cannot be used in conjunction with other promotions/discounts/vouchers.

  • All prices quoted are inclusive of a 7% Singapore Goods and Services Tax (GST)

3. Orders

  • After your order is received, we will contact you to confirm the order and delivery details.

  • No cancellation/refund after the order confirmation is generated by the system.

4. Delivery

  • We provide free delivery from Monday to Friday 10am – 4pm, excluding eve of public holiday and public holiday.

  • Delivery service is only available within Singapore mainland.

  • Delivery lead time: existing stock 3 – 4 working days (otherwise 4 – 5 weeks) upon receipt of payment.

  • In the event that customers or their representatives are not present to receive the delivery, a delivery fee of S$20.00 will be charged for subsequent delivery.

  • No installation service would be provide for all products.

5. STARGATE reserves the right to amend terms and conditions without prior notice.


Privacy Policy

Purposes for Collection, Use and Disclosure

  • Stargate Pte Ltd treats all customers’ information with the strictest confidentiality.

  • By placing your Order, you agree that we may store, process and use data collected from you for the purposes of processing your Order and delivering your Goods.

  • Inform customers of the upcoming promotions and for marketing purposes.

  • To notify customers of new products or services we think may be of interest to them.

  • Administering any warranty program which applies to you.

  • Stargate Pte Ltd may disclose Personal Data when required by law.

  • We do not sell, transfer or disclose personal information to outside parties.

  • We reserve the right to modify and change the Privacy Policy. Changes to the policy will be published on our site.